Hello Horacio Florin,
Thank you for your feedback. We continuously strive to enhance our website and improve the experience for our valued customers.
Xlence
Excel in Trading
Hi Quim_L,
Thank you for sharing your experience with us! Your feedback motivates us to keep striving for excellence. Trade with confidence!
Xlence
Excel in Trading
“What is interesting about xlence, they continue to improve, slowly, step by step, becoming robust trading partner. When I first opened an account, there was nothing. Just lonely mt platform and access to the most popular markets. Now, for somebody who hold over 500 deposit, they have free trading idea, analytics, access to advanced indicators, and all this at the powerful mt5 platform.
I can be wrong, but it seems they worked on withdrawals speed too. Approval becomes faster and there is a fair variety of methods to choose from. They didn’t limit themselves with banal bank wire and cards.”
Hello Oskar B.,
Thank you for your review! We're glad to hear that our platform is meeting your needs. If you have any suggestions for further improvements, we'd love to hear them at customer.experience@xlence.com!
Xlence
Excel in Trading
“The more, the better. For somebody, their approach might seem not fair, I mean how the account system works. For me it’s reasonable. When you trade with whole lots, having some good volume, every pip in the average spread, affects your performance. The broker understood it very well, offering lower spreads. I’m a day trader and 0.9 spread on my account is more or less favorable.”
Hi Azariah,
Thank you for your review! We're glad to hear that you've had a positive experience with our platform. At Xlence, we take pride in offering a wide variety of assets for you to trade, and we're happy that you're making the most of these opportunities.
Xlence
Excel in Trading
“Maybe this broker is not that old and established, maybe that’s why it’s not popular yet… i mean it’s popular enough, but for the platform they have, and the features they integrated, and the support they provide this is quite a professional level kind of broker. They deserve much more praise, and here is one. I really like my trading experience with xlence”
Hello T. Kavanagh,
Thank you for your feedback! At Xlence, our customers are at the heart of everything we do. We utilise our extensive trading knowledge and cutting-edge technology to ensure you stay ahead in the market. We're grateful that you've chosen us as your primary trading platform!
If you have any questions or need support, don’t hesitate to reach out. We’re here to help you excel in trading!
Xlence
Excel in Trading
“I appreciate how active the broker is. They publish articles or videos every single day. The youtube channels they have are active and it’s a treasure trove. I love the podcast. I don’t have any trading buddies so this is very good for me to stay in the loop and be updated with what’s new in the industry and in the markets”
Hello Jochum,
Thank you for your positive feedback! We're thrilled to hear that you've found our YouTube content helpful. We believe education plays a crucial role in successful trading and we're here to support you on your journey. We appreciate your trust in us.
Xlence
Excel in Trading
“The market insights, the analysis, the podcast… this is exactly what looks like excellent support that brokers can provide for their traders to keep up with the latest news and trends. Not straight signals, with entry and tp and sl points, those are useless if one wants to learn. But this way, explaining what’s going on and give traders chance to do their decisions and learn from it”
Hi Tedja Dong,
We are pleased to hear that our customer care team has made a positive impression! Our mission is to empower you to excel in your trading journey!
Xlence
Excel in Trading
“I just wanted to leave feedback regarding their customer service team work. I can feel they are very skilled traders themselves, because the answers were instant and elaborated 😅”
Hi Anton Olofsson,
Thank you for taking the time to share your review. We're thrilled to hear that you found our support to be prompt and friendly! Your satisfaction is our top priority, and we're committed to providing you with an exceptional trading experience.
Xlence
Excel in Trading
“account variety is huge. I wanted to go on demo, but with this one, there was no reason to do it even. The Essential account was just a few bucks, to get started and already trade on real. So I went on to do that, to test the depo/payout process as well, to not waste my own time. Now on Prime, grew into it, but I appreciate how they made this.
Prime ofc spreads much better though.”
Hello Milan,
Our team is dedicated to continuously improving the user experience and adding new features, so your recognition truly means a lot to us.
Xlence
Excel in Trading
“Excellent support. Got tons of questions and had a really pleasant chat with one of their agents. They explained everything clearly for a newbie like me… even gave advices”
Hi Rubens,
We are pleased to hear that our customer care team has made a positive impression! Our mission is to empower you to excel in your trading journey!
Xlence
Excel in Trading
“withdrew my profits easily actually, used different methods. Also liked leveraging - dynamic option works so somfortably for me.Just making sure trading amounts fit risks.
And an absolute work from the support service guys - not only did they provide answers but also they got extra info with clarifications and possible use in future, it was about account s and their upgrades”
Hey Telford Voisine,
Thank you for your feedback! ✨ We're constantly striving to enhance our customer service, and we're glad to hear that you've had such a positive experience with us.
Xlence
Excel in Trading
“trading central is that feature that is helpful to me, it has so many tools like TC Market Buzz and Alpha Generation - my favs ones. ..
support here is also good, when opened an account, I received emails with guidance, and when communicating the feedback loop was responsive, thanks to support team guys for that.”
Dear Diarmuid O'Shea,
Thank you for your review. Our customer support team is committed to providing you with the assistance you need, and we appreciate your feedback. If there's anything specific you'd like to discuss with our support team, please don't hesitate to reach out. Your satisfaction is important to us!
Xlence
Excel in Trading
“The broker proved its stability in my trading experience. Several withdrawals were successful and as for trading, there were no issues with execution speed even though it’s not ecn stp. However, the rating is still 4 just because the customer service takes time to answer, not instant.”
Hi D. Florea,
We truly value your feedback! It provides us with valuable insights that help us improve. Thank you for sharing your thoughts with us.
Xlence
Excel in Trading
Hey Matias,
We're thrilled to hear that you're enjoying the Xlence platform! It's a great place to start your trading journey, and we look forward to supporting you for many years to come.
Xlence
Excel in Trading
“I preferred this brokerage, because of easier account setup and good learning material. Learning ropes, then applying learned on the mt4 platform, what can be better. If you’re like me, recommend”
Hey Remo Arcuri,
Thank you for your feedback! We're happy to hear that you've been enjoying our cutting-edge platform! Your satisfaction is our priority.
Xlence
Excel in Trading
“I tried the essential and prime accounts with xlence, and i liked the conditions each one provided, decent spreads for gold and majors there, wanted to shift to advanced accounts but find them a bit pricey even if they provide tighter spreads, With my current spreads, my trades are ok as well, so for now I guess it's the prime. Btw engaging talks they upload.Listening occasionally.”
Hi SPettinga,
We’re glad to hear you’re doing well with our platform. Our team is consistently exploring various features to enhance your trading experience and deliver even greater value.
Xlence
Excel in Trading
