“I bought my bridesmaids Joma Jewellery bracelets from 'Your Gift House' and I am extremely pleased with them. They arrived very quickly and delivery was free which was a bonus! I also got a lovely email introducing themselves which was a nice touch. The bracelets came presented in gift boxes with ribbon which was just perfect! Thank you Your Gift House, I will definatly be ordering from you again.”
“I ordered the beautiful Make up purse by Katie Loxton and was very pleased with it. I will put it by for my daughter for Christmas and I know she will love it. I bought the Silver colour and would like to thank Your Gift House for the very speedy delivery and for the beautiful way it was packaged and presented.
A very happy customer and would recommend you to friends and family.”
“Very pleasant staff took my initial enquiry & subsequent telephone order. I promptly received emails to confirm the order & delivery times.
My parcel arrived on time & in good condition
Great company to deal with!
Thank you”
“I ordered a Joma Jewellery bracelet, it arrived within two days of placing the order. Love this site and can highly recommend the service received.
I also like the personal email sent following my first order ( I assume every one gets one) this is a lovely touch.”
“I purchased an animal print tshirt as a present for my adult grandson and I am sure he will be thrilled with it, just as described online. Although the time from notifying despatch to actual delivery was a little longer than I expected, it was only a week max from ordering so I am very pleased with that”
“I have used Your Gift House previously and was delighted from start to finish with my order.
Products were fantastic.
Thought I would place a further order for Christmas 2015. Again was impressed with how my query and order were managed.
Product came Personalised travel coffee cup.
I felt that the transfer didn't sit right and was far too much money to spend to not be 100% satisfied.
Contacted company using same way as my first query only to find no reply.
Contacted again only to find that I'm obviously an annoying customer to them.
A bit of back and forth with Christina, (made absolutely clear that any replacement was from the company they use to do the personalised transfers as they had offered a replacement not Your Gift House) replacement was sent out however why did they bother obviously a cup that was lying around as had chips on paint and this time they sent out the "Gardner Travel Cup" ???????
They were more than happy to take my money and instead of doing the right thing and just refunding sent a substandard item.
Felt it was pointless to pursue any further.
So as much as the other products I received were lovely and I could happily have been a customer for a long time.
I would never buy from again or recomend to family or friends.
Hope it was worth my hard earned £16:99 !!!!!!!!!!
You really should not state that you give 100% customer satisfaction as you don't.”
“Clutch has not turned up and it has been 6 working days...no tracking provided. To be asked to write a review before the item is delivered suggests it should be here by now. Will not be using the company again. Will be asking for refund if does not turn up today.”