“Waited 25 minutes in the queue today...they need more staff on the tills.
Also very untidy...and staff rude.
I've been to other Zaras a completely different experience.”
“ONE person on till despite 20 people queuing at least!! They have a sign up stating that their air con isnt working, despite it not working for years. One person on till, and upstairs tills near men shut is ridiculous, especially during summer hols. I walked out as it was too hot to queue.”
“Long queues again today. No apology just take the money. They’ve lost the plot in Zara MK as ever. They’ve really forgotten what they are really there for - they need to sell clothes don’t they? Get the queues down, get those tills ringing and then you can fold the clothes!!!!!”
“Not enough tills for a bust Saturday. Extra long queues, this store could do with self help tills like those on Oxford Street. Cashiers are super slow but this is the way in every UK Zara. There is no sense of speed. I usually try to help by removing my hangers to save time.”
“Absolutely disgusted about the customer service what one of the girl gave me her name was Bianca she was working in the cash desk , so so rude I never experience this service before no where, arrogant attitude and very very very poor customer service, shame on her!”
“I really like Zara clothing although I wish the men’s sizes went down to XS, I am female but love men’s clothing styles, I am only 5ft 2 and a UK size 6 though. ???? for someone my size, the women’s jeans fit very well. The staff in the store are friendly too.”
