This trip was absolutely fantastic from start to finish. It was well planned/ organised and the service provided was excellent. A WhatsApp group was set up in advance detailing the itinerary‚ and was a good way to keep in contact with our guide Tri and others from the team leading up to the trip if/when we had any questions . We were picked up by Tri‚ who was ready and waiting for us at our hotel lobby at 3.20am. We opted for an early start to avoid the long queue/wait for pictures at the temple (a must do if possible‚ as it gets so busy and you'll be waiting around). We arrived just before dawn and the views were magical. We had more pictures taken outside of the temple overlooking the horizon and it was beautiful. We had a coffee stop before heading off to the next stops on the tour. Tri held/carried our bags‚ looked after our belongings and look all our photos and then sent them to us straightaway via whatapp. Wi-Fi works in the tour car which is great. The steps down to the waterfall are very steep and plentiful‚ we look our time and made it back safely. Going back up is definitely harder‚ but we stopped for lunch in one of the restaurants half way up so it wasn't that bad. We were not brave enough to try the jungle swing but others were and the views were breathtaking. We really enjoyed our trip and I would recommend this tour to everyone visiting Bali in the future. If possible ask for Tri as your guide as he was brilliant; a kind‚ funny and truly likeable man. He really made our trip amazing and he is a credit to the company. 5 ☆ from us. Thanks again. Claire & Jordan X