I had been searching for an office chair that did not have wheels as I didn't want it to damage the carpet. I found this chair on their website at a great price. It looked great and good quality. So we decided to give it a go. From placing the order to it arriving was very quick! Quicker than expected. The chair was really well packaged. It didn't come with instructions, but it was self explanatory. Really quick and easy to assemble. All the parts and fixings appear to be good quality and made to last. It's a great looking chair at a great price.