Having browsed a number of radiator suppliers’ web sites I was a little sceptical about Bathroom Mountain’s offer - mainly because of the low price. Having checked out the positive reviews, I decided to take a punt. I needed to replace 3 vertical column radiators in 2 different sizes. I was happy to go with standard white rads but was drawn to the anthracite version as there was no cost penalty. I was impressed with the very quick delivery (next day) and the communication from the shipping company was first class. The radiators arrived in robust boxes rather than the usual shrink-wrapping I’d experienced with other rads purchased elsewhere. They came with a top plug and air vent valve, wall plugs and screws. The instruction manual was very basic and generic. I was disappointed that there wasn’t a drilling template or even hole pattern dimensions. This wouldn’t have been a problem on a new install, but as I was replacing a radiator I had to ensure it lined up with the existing valve centres. It took quite sometime before I was confident that I’d worked out the position of the brackets but this paid off as the radiator aligned perfectly when hung. The quality of the wall plugs isn’t great. They were a little soft as I discovered when trying to tap them in with a hammer. I didn’t use the supplied screws as they felt a little loose. I used a number 6 screw instead which worked well with the supplied plugs. My advice would be not to rely on the fixings supplied but to source your own (for me it’s a confidence thing). I haven’t filled and run the radiators yet as my boiler is being repaired. Fingers crossed they don’t leak! The rads look great and the paint finish looks flawless. Very happy with the purchase so far.