Great budget office chair **Pros:** - Comfortable cushion - Supportive backrest - Excellent customer support **Cons:** - Armrests are a bit high by default ------ At first, I thought the headrest was too low, but after a few weeks, I discovered you can actually adjust the backrest height. It’s not obvious since there’s no switch – you just need to pull it toward yourself and use a bit of force to lift it. Problem solved! I also had an issue with squeaky wheels, but a little oil fixed that quickly. Overall, I’m really impressed with the customer support – they respond fast and are very helpful.