I am very pleased with my purchase- how easy and quick it was to get sample tile, to get my full order, I opted for free delivery but asked to be called when half hour away so I didn't have to wait in all day - it worked! Tiles securely packed onto the pallet, no damages, driver was friendly and helpful. Tiles themselves are beautiful and at such a good price! Our tiler did a great job and said the tiles were easy to work with. Now we have same floor throughout downstairs- hallway, kitchen and WC. I would definitely purchase from Tile Mountain again and recommend it to anyone. Attached are some images for those who still making their choices - looks great in gloss white kitchen with graphite appliances - I chose light gray grout which when dry blends in with marble veins.