Like its stronger sibling, the HC3, the HC3L has much potential as an overall controller, but, because of the frustrating lack of information as to how to configure various devices (particularly those not from the Fibaro stable) it takes hours rather than minutes to set up an operating system. Support from Fibaro is laboured: their technicians have designed the hub and many of the devices used: why can they not issue comprehensive instructions which give guidance to how a device might be applied. If such information were available, the HC3 family would be perfect