I was given vouchers as a gift, the box came with ink wipes and paper ready to take the prints. It was relatively easy to do, the only challenge being getting a newborn to open their hands. I uploaded the prints and got an email to say they were acceptable. My necklace arrived really quickly and I was very happy with it. They had a great deal on which made it much more affordable. Definitely recommend but look out for deals as it can be quite expensive depending on what you would like.