Just an amazing wee kettle. Purchased as a gift for my BH. But both us really couldn't be happier with it. Physically smaller than I thought albeit I knew the capacity of it. Still perfect for the job of making tea for 2 people, or more accurately, 2 large mugs. And I mean the drinking vessel, not just slang for us. The variable temperature is a game changer, and I love the hold at the temp facility. Actually have hold turned off as don't usually have spare water. Good for us that we don't have to wait for kettle, and it is still the right temp when we get to it. Not sure why it is seemingly a hard thing for most kettles, but the pour on this really is great. It real is a joy to use and not sure why this is the case. If any slight moans it would be: Auto turn off when no water in it. Not a major thing as just press the switch. Or leave the kettle off its base. But had years of just putting back on base so hard to undo the behaviour. But need to do if I wish to use the brew timer otherwise the kettle tries to get back to its set temp.. Just be careful with lid. This is even less of a complaint as it is entirely user dependent. Just make sure you push the lid fully down. It's simple and a good fit but if not actually pushed in can pop up. And make sure you have the vent holes in the lid at the back of the kettle. They literally holes all the way through and you can pour water out of them if full. As said. This is all rather on me (and probably says the same within insfructions). Nothing really to be done and wouldn't change thedesign in anyway because of my failings or lack of attention. I would find a way to stop the boiling with an empty kettle. Especially in regard to the stopwatch. I would say a third position on the hold facility but I like what it does and is intending to do. It just feels it needs to know when very low water so it stops the heating. May sound like more a negative review than anything but it really isn't. Just about perfect and we love it to bits. And it looks stunning, I've never felt this way about a kettle before. Looked at many before buying but put off for various reasons. I'm very happy I went for this lovely product. Also quick and hassle free purchasing from Coffee Hit.