Love these tiles , they look so like real wood panelling they even match my unit in the hallway . Used them to cover a small wall area on my staircase due to my big dog scratching hell out of the paintwork that was on it . Only one tile broke on delivery so called them must say excellent service from the customer service team and was offered a new tile or refund for that broken tile . Excellent communication from start of ordering to finish . Wall looks lovely I am so pleased with the tiles if I need any more walls done will definitely be going back to this company cant fault them . One very happy customer.