The watch is fine you can buy them at many places, however my review is based on the customer service from the store really. The staff were really helpful and friendly, they helped me in and out of the store as I am a wheelchair user and they opened both doors for me so I could get in and out easily. They checked the watch was a good fit and took out links from the bracelet so it fit me how I wanted it to. Overall it was a great service, I could have easily bought it online and had it delivered but I would rather buy it local over the counter with good customer service.