Faith from Brilliant Earth here at the Pasadena location was SO helpful! I did thorough research online and decided to purchase in person as a walk in. Little did I know that there was alot more to purchasing an engagement ring. I knew the exactly look and budget I wanted & Faith guided me through that process not only with patience but extreme expertise. She helped navigate my desires and needs by steering me towards the right color diamond to match my 18k Yellow Gold Versailles ring. At first I came in thinking this jewelry store was ready to upsell me but that’s not the case. She accommodated my exact needs and am 100% satisfied with my final purchase! Not to mention it is exactly what my girlfriend wants so I’m excited and confident to propose very very soon. Thank you Faith and everyone there! They’ve even included some beautiful diamond earrings as a gift which will be perfect for a Valentine’s Day gift… PLUS the timeline given to pick up my ring was exactly as they said. Faith and team for sure is a trustworthy and valuable source to work with if you’re thinking about purchasing a wedding/ engagement ring. So happy and blessed! Thank you so much 🙏🏽 100/10 experience 5 stars Surely sending all my friends and family over to you moving forward.