“I am always satisfied with the nicotine strength of the 1.6% refills. Your web site is easy to use particularly if you have registered. Always receive orders in a timely manner 4 to 5 days.”
“ORDERING MY REFILL PACKAGES WAS EASY. RECEIVING THEM, NOT SO MUCH! FIRST, I WAS SENT AN E-MAIL SAYING MY SHIPMENT HAD BEEN CANCELLED. IT HADN'T, BUT I SPENT A LONG HOLIDAY WEEK-END WORRYING ABOUT IT! IT HADN'T BEEN CANCELLED, SO IT WAS DELIVERED ON THE DESIGNATED DAY! ALSO, HAVING TO STAY HOME AND WAIT FOR A PACKAGE TO BE DELIVERED, SO I COULD SIGN FOR IT, WAS VERY INCONVENIENT! IT MESSED UP THE ENTIRE DAY, AS THE PACKAGE WAS NOT DELIVERED DURING THE SCHEDULED TIME FRAME. WHY IS IT NECESSARY FOR A RETURN CUSTOMER TO HAVE TO CONTINUALLY BE HOME TO SIGN FOR DELIVERY??”
