“This hat is dumpy. After receiving it, it was clear why AFTCO put it on sale. The top front part is misshapen, as it caves in making the whole front look lumpy. I can tolerate a lot of goofy shapes and sizes of hats (I own dozens upon dozens), but this one was the worst (read: ugliest).”
Hello there,
We’re sorry to hear the hat didn’t meet your expectations. We’d be happy to help with an exchange or return. Please reach out to customercare@aftco.com with your order number and a couple of photos of the item so we can assist you quickly.
Kind regards,
Team AFTCO
“Absolute terrible quality. The Aftco patch was off set on the front of the hat by at least an inch. and the hat was crushed and had a perm dent in it. So bad. So now I returned it and I am out the shipping cost becuase of Aftco selling a poor quality product. I have purchased a lot of Aftco gear in the past, but I will be holding off after this last purchase.”
Hello Matthew,
Thank you for your feedback! We apologize that you were not satisfied with your purchase! We've also gone ahead and processed a refund shipping on your return. We hope this helps!
Please reach out to customer care if you have any additional questions or concerns.
AFTCO Customer Care
customercare@aftco.com
