“Alabaster has been an absolute pleasure to work with! I accidentally placed an incorrect order originally, and Alabaster was so easy to work with to correct a mistake that I made. It was the easiest process to resolve an issue with an online order that I have ever had. The products that I purchased are beautifully made and I am more than pleased with my purchase.”
“I ordered this as a gift and have not actually seen it in person. I do know the recipient was very pleased. She said the photography is excellent.
However, I want to give a special thanks to the Customer Service agent, Emaly, who helped me solve an address problem. While I typed the correct delivery address on the screen, the site's auto-correct replaced my entry with my billing state and zip code. (Be sure to double check this if you place and order.) I did not discover this error until after I'd placed my order. Emaly took all the needed steps to get my order delivered on time to the correct address. I had some panicked moments, but superior customer service saved the day -- at no extra cost to me. Many thanks.”
“I ordered this as a gift and have not actually seen it in person. I do know the recipient was very pleased. She said the photography is excellent.
However, I want to give a special thanks to the Customer Service agent, Emaly, who helped me solve an address problem. While I typed the correct delivery address on the screen, the site's auto-correct replaced my entry with my billing state and zip code. (Be sure to double check this if you place and order.) I did not discover this error until after I'd placed my order. Emaly took all the needed steps to get my order delivered on time to the correct address. I had some panicked moments, but superior customer service saved the day -- at no extra cost to me. Many thanks.”
“I ordered this as a gift and have not actually seen it in person. I do know the recipient was very pleased. She said the photography is excellent.
However, I want to give a special thanks to the Customer Service agent, Emaly, who helped me solve an address problem. While I typed the correct delivery address on the screen, the site's auto-correct replaced my entry with my billing state and zip code. (Be sure to double check this if you place and order.) I did not discover this error until after I'd placed my order. Emaly took all the needed steps to get my order delivered on time to the correct address. I had some panicked moments, but superior customer service saved the day -- at no extra cost to me. Many thanks.”
