“I ordered a book for a friend for Christmas. I didn’t get a confirmation of my order until it had shipped, which was multiple days later. I emailed to ask if my order was received and I got a response multiple days later asking for the confirmation number (which I didn’t have because I never got an order confirmation). And the response was sent from you guys after I got my shipping confirmation.
Everything arrived in a timely manner, so it was all good in the end.
You haven’t lost my business for sure, but thought you might want feedback on the frustrations of your processes.”
“I ordered a book for a friend for Christmas. I didn’t get a confirmation of my order until it had shipped, which was multiple days later. I emailed to ask if my order was received and I got a response multiple days later asking for the confirmation number (which I didn’t have because I never got an order confirmation). And the response was sent from you guys after I got my shipping confirmation.
Everything arrived in a timely manner, so it was all good in the end.
You haven’t lost my business for sure, but thought you might want feedback on the frustrations of your processes.”
“I read 4 different books of Alabaster and co and this one was my favorite.
I love your work in general but the only critic I would make is that I sometime don’t see the relation between the pictures that have been chosen and the text. (Even if they are beautiful images of course)
However, I particularly like the photographs of this book. And I thought that they really added something fresh to the passages.
Thank you !”
“I read 4 different books of Alabaster and co and this one was my favorite.
I love your work in general but the only critic I would make is that I sometime don’t see the relation between the pictures that have been chosen and the text. (Even if they are beautiful images of course)
However, I particularly like the photographs of this book. And I thought that they really added something fresh to the passages.
Thank you !”
