“I wanted to order a 12 mo supply of heart worm for my Beagle. All of the other on-line sites were only willing to supply a 6 mo supply, even though I had a prescription for 12 mo. Chewy told me they would do it, but 4 days after placing my order they cancelled my order for 12 mo and reduced it to 6 mo, with no explanation. When I found out I called Allivet and told them what I wanted and that because my order with Chewy had been cancelled, I was now running short on time to keep my Beagle protected. The rep from Allivet was GREAT! She told me no problem, they would ship a 12 mo supply and send it overnight (at no additional cost to me) as soon as they could confirm my prescription. I supplied the necessary documentation and one day after Allivet received it I got the heart worm medication. What wonderful service! Allivet gave me exactly what I needed and exactly in the time period specified. No problems, no cancellations, no additional time wasted. I will, without question use Allivet for all my pet's needs.”
