“products (guinea I was happy with my Allivet experience, in the main. I would like to see more exotics pig etc.) and meds designed and titred for exotics. Among exotics products you could offer would be cage grates, hayracks, etc. for smaller pets. Some of us have a mixture of pets and it would be nice to be able to get all your meds and supplies from one place. Even food (timothy hay, pellets etc.) along with things like cat wormers etc. As it is, we have to go all over the place to get one thing or another if you have more than one type of animal.”
“I spend a lot of money on our pet’s medications for two major illnesses. I do it on a regular basis but RARELY get the coupons you send in a timely way AND they always are done by the time I am ready to reorder. I wish that the coupons had a much longer life so that I could use them regularly. Other than that I think your company is great. You have the lowest prices in the business and you have great products like Oratene Veterinarian Maintenance. I couldn’t find it anywhere.”
“Thank you Allivet finally someone got customer service correct. Today when you call a company to place an order they usually make you feel like if you are bothering them or they just rush through the order. You guys have taken the time to listen to me and understand my pets needs. Your staff deserved praise.”