Hi Thomas,
We’re truly sorry to hear about your experience and completely understand your frustration. Waiting a month for a return credit and having to follow up multiple times is far from the seamless service we aim to provide.
We’re glad you liked the product, but it’s clear that our service fell short, and we sincerely apologize for the inconvenience. Your feedback is invaluable, and we’ll be taking it seriously to improve our processes.
Thank you for giving us a chance!
Best regards,
Hedda
Amundsen Sports
Aftersales Manager
