Dear Customer,
Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations.
After reviewing your order, we could not find any previous communication regarding this issue. Your feedback is very important to us, as it helps us continuously improve our products and services.
If you are not satisfied with your purchase, you are welcome to return the product. We would also appreciate it if you could share more details about the issue you encountered by contacting our Customer Support team. This will allow us to better understand your experience and provide you with the appropriate assistance.
We sincerely value your feedback and remain at your disposal should you need any further assistance.
Kind regards,
Customer Support Team
