Hi Patrica,
Thanks for your feedback. We're so happy to know you're satisfied with the mask you received.
However, we've checked the emails with your information on our system, but there is no email we received from you. We don't know what happened, but we do apologize for the inconvenience caused. All emails are normally solved within 24-36 hours.
Hope we have more chance to bring you our best items in the nearest future.
Best regards,
Customer Support Team.
