“The bedding set wasn't exactly what I was expecting. It was just the cover for a duvet so I had to order a duvet separately. Plus the website guaranteed arrival by Christmas and it finally arrived 1/12. Was not happy with such a delay.”
Hi Cherilyn,
Thanks for your feedback.
We sincerely apologize for the long processing and delivery. Normally, it takes 5-7 days to process and the next 7-9 days to arrive. However, the shipping and delivery time have taken longer than expected due to the overload of orders recently and the Global impacts of COVID-19, the shipping process might be delayed sometimes. Now everything gradually comes normally, the processing time has been shortened, so the orders are produced and shipped out faster than on the holiday season.
Hope we have more chance to bring you our best items in the nearest future.
If you have any questions or need any assistance, please feel free to contact us. We are always here for you.
Kind regards,
Customer Support Team.
