“I've shopped at Beauty Affairs for a few years now without a problem, however last week my package was stolen- at the fault of the courier. I purchased around $200+ of skincare and was completely devastated when it happened, as I didn't think I would be able to get it resent or refunded because it wasn't Beauty Affair’s fault. I contacted them and to my surprise, they immediately offered to resend or refund my purchase, not only that but they included a gift! I have never had such exceptional customer service from any other company in my whole life! Knowing they are a relatively small (compared to Sephora etc) Australian owned brand makes it even more impressive and I'm so happy (even excited) to know my money is going to a company that highly values its customers. I would encourage EVERYONE to shop here. Side note: they are also very budget inclusive with the range of products they carry which is always lovely. Thank you Beauty Affairs!!!!”
“Perfect and seamless experience. First time ordering from them. I ordered on April 8th which was just before the weekend. Received my parcel on 12th April. And yessss they graciously added a freebie for me.”
“Placed my order on a Saturday morning and received it by Tuesday morning. Super happy with the fast delivery especially since it included live tracking. Everything that I ordered was in the box and it was well packed. A very reliable site to buy your beauty products from. I will definitely purchase from here again. Thanks :)”
“Australia Post lost my package - I had to wait 1 month before they deem it lost. Australia Post then tell me I have to contact the seller which I did on 22nd December. I received the replacement on Christmas Eve at 6pm via courier - just in time for Christmas as it was a Christmas present for my daughter. I will recommend Beauty Affairs to everyone I speak to - can't praise their customer service enough.”
“Amazing service, quick shipping and great price. I received my parcel next day, loving free express shipping and discount price, cheaper than buying from official website. Got in the package as well. Thank you Beauty Affairs, highly recommended!”
“After doing a lot of research I found out this company is the only online authorized reseller in Australia which means their products are authentic. Therefore, I purchased a few items and although I had an issue, they quickly sorted it out. Based on them selling authentic products and their good customer service I will purchase again and highly recommend them.”
