“I can't say enough good things about Beauty Affairs. I've been a loyal customer now for about three years and can't fault their delivery - it feels like I get VIP Express Post when I just make a regular order. I (now) do a lot of online shopping across the board (clothes, shoes, beauty, etc.) and Beauty Affairs stand out from every other vendor I have shopped with throughout COVID as fast, reliable, and essentially flawless in their supply chain when even the previously-good-ones have slowly fallen victim throughout 2021 to COVID disruptions and delays. Whatever they're doing, it works! I will only shop elsewhere for beauty, cosmetics, and perfume on the odd occasion they don't stock a brand I want, but apart from that, I say: MECCA, who? Sephora, what? ^.^”
“Beauty Affairs has great sales and I find their postage very quick and easy. I also love that they’re using less waste in their packaging with recyclable box, stuffing etc. I’d like if they stopped sending samples out though as there is so much single use packaging but I know you can opt out in your shopping cart if you’d prefer not to receive them”
“I chose Beauty Affairs because the products l wanted was cheapest on their site , l only buy when things are discounted and delivery was fast , very pleased and will buy again from them esp if their great products are on special , service was fantastic and l got a sample of another product and also a gifts which was a wonderful surprise , very happy with products and would highly recommend”
“I had a very good experience with Lorena from customer support. I was querying the cost of Youngblood mineral makeup on live chat (excellent product by the way) of which I had bought 2. The cost of the item displayed for sale appeared less than the final checkout price. It turned out the sale price was for a particular color but this was unclear on the page. Lorena looked into the discrepancy immediately and after explaining the reason, offed to give me a refund on that particular sale to compensate for the confusion. She was polite and considerate throughout. It’s good to know that such a fabulous Aussie company has such lovely staff!”
“I have always loved the fast service of Beauty Affairs with free samples with my orders. Last month my shampoo bottle broke in the post and leaked everywhere. When I advised Beauty Affairs they sent a new bottle straight away free of charge. Unfortunately this order did not arrive so when I advised them of this Anna at Client Care sent me a new bottle straight away but along with this she also sent me the matching conditioner, and my favourite full cleanser to say sorry. I have not experienced such amazing customer service in a long time. I’ve always had amazing service from Beauty Affairs and will not buy my beauty products anywhere else”
