“Simply wonderful customer service. Prompt delivery, a couple of surprise goodies in every box and outstanding support when things don’t go as planned. My parcel was “delivered” by a company and I couldn’t find it for days. Anna from Beauty Affairs REPLACED it, added extra goodies at no cost and sent it via Australia Post. Anna was just brilliant. Kind, empathetic and very professional. Thank you so much to a wonderful company.”
“I’ve just received my 4th order from Beauty Affairs. Their range is amazing and there is always great promotions on so I don’t think I’ve ever paid full price. I love the free samples and bonus gifts. Quick delivery and on the one occasion that I had an issue with a gift card, they fixed it up straight away for me. Love this company!”
“I’ve only recently started buying from Beauty Affairs and I have to say I’m really impressed, firstly by how quickly Aubrey (customer service rep) got back to me, but also how friendly she was/is. It’s nice to be spoken to in the same kind of language that I’d use if I was working in a store, or how I’d like to be spoken to if I was walking into a store - as opposed to the inauthentic ‘chat bot’ style or the very dry online customer service that I normally get elsewhere. I’m impressed by Beauty Affair’s style thanks for all of the above. Thanks Aubrey. X”
“Such a great site with helpful and efficient, friendly service. Good product line too. I especially like the Ordinary range, which is no frills and works.”
“The fastest and careful shipping, ordering on a weekend you have by Monday! Absolutely the loveliest customer service, readily available and happy to help. Great sales, brilliant product range. 10/10 repeat customer always! Love you Beauty Affairs xx”
“I’ve purchased many items over the years from Beauty Affairs and have experienced excellent service from the quality of products down to the quick delivery especially during hard times, my customer satisfaction has always been exceeded with your business and everything that goes along with it. I wanted to say a Huge Thank you from a very happy customer.”
