“I have purchased from Beauty Affairs for years and always been super happy with price and quick delivery. Their customer service was super responsive, very helpful and understanding. She guided me through the process and I had an outcome I was happy with immediately. I have never received customer service if this high quality before from any store. Thank you and I hope Beauty Affairs know how valuable you are to their team.”
“I've shopped at Beauty Affairs for a few years now without a problem, however last week my package was stolen- at the fault of the courier. I purchased around $200+ of skincare and was completely devastated when it happened, as I didn't think I would be able to get it resent or refunded because it wasn't Beauty Affair’s fault. I contacted them and to my surprise, they immediately offered to resend or refund my purchase, not only that but they included a gift! I have never had such exceptional customer service from any other company in my whole life! Knowing they are a relatively small (compared to Sephora etc) Australian owned brand makes it even more impressive and I'm so happy (even excited) to know my money is going to a company that highly values its customers. I would encourage EVERYONE to shop here. Side note: they are also very budget inclusive with the range of products they carry which is always lovely. Thank you Beauty Affairs!!!!”
“I just have to take a moment to give a shout-out to the team over Beauty Affairs and this awesome little (perhaps not so little :)) company. EVERY time I place an order, it's always perfect. Great deals and prices, great communication, super-fast delivery, great range of GENUINE products. I can't even tell you what their customer service is like because I've never had need of it before! They're that good! Thanks so much to Beauty Affairs for always making shopping for what I need so easy. You guys are the best :) Xx”
“I very ordered my first skincare product and received it within three days wonderfully packed. I certainly will be ordering more products in the near future, thank you team.”
“I received my order only 2 days after ordering, free express shipping, I also used a discount code so I couldn't be happier, not to mention 3 free extra goodies what can you complain about seriously?!”
“I love this store. I have ordered so many times in the last few years and have found it has always been a pleasure to shop with them. I love the freebies, discounts and always look forward to my little in the box :) The site is very easy to use and I have found that I have tried so many new brands and have finally found the right hair and skin care that suits me. Coco and Eve and Alpha H. Love love love!”
“I never usually write reviews, but was actually pleasantly surprised with my experience here. I ordered some skincare items The items arrived within 2 days, exactly what I expected and beautifully packed. In addition, upon finalizing my order I realized I’d missed a step and didn’t include the free gift. I called and left a message. Someone got back to me that day and sent the gift in a separate package. No issues. Awesome customer service will definitely be back.”
