“I've been waiting for this a little too long! The customer service team has been very kind but hasn't provided any useful updates. The item has been moving around Australia at snail's pace for 2 weeks and hasn't even departed yet.... I live in the UAE, so I am a little concerned. I chose to buy kur from Beauty Affairs because I'm sick of supporting "that big global site that has everything" but the truth is that I would have received this by now. My nails were damaged by bad gel and I am DESPERATE to receive my order. Also... I'm pretty annoyed to have gotten this request for a review without having received my stuff. Kind of turns the knife in the wound.”
“Purchased this as a gift for my bestie. Easy to purchase on line. Fabulous follow up service and notification of the order received, dispatched and delivery details. Super service.”
“quick and easy order. Satisfied with ordering. Love the product had it before. good quality product. great customer service. easy to access website. great response. excellent service. 10/10”
“Really pleased with the customer service team. I had an issue with my order not being delivered correctly and Charmaine was onto the issue promptly, and made the whole process so easy. I had my re-delivery the next day!”
“I’m not really here to talk about the products although it is actually something I absolutely love right now (olaplex) and I absolutely do recommend it especially for people like me who has over stressed hair due to constantly bleaching and coloring! I finally found something to help my hair!”
“Simply wonderful customer service. Prompt delivery, a couple of surprise goodies in every box and outstanding support when things don’t go as planned. My parcel was “delivered” by a company and I couldn’t find it for days. Anna from Beauty Affairs REPLACED it, added extra goodies at no cost and sent it via Australia Post. Anna was just brilliant. Kind, empathetic and very professional. Thank you so much to a wonderful company.”
