“I’m not really here to talk about the products although it is actually something I absolutely love right now (olaplex) and I absolutely do recommend it especially for people like me who has over stressed hair due to constantly bleaching and coloring! I finally found something to help my hair!”
“Simply wonderful customer service. Prompt delivery, a couple of surprise goodies in every box and outstanding support when things don’t go as planned. My parcel was “delivered” by a company and I couldn’t find it for days. Anna from Beauty Affairs REPLACED it, added extra goodies at no cost and sent it via Australia Post. Anna was just brilliant. Kind, empathetic and very professional. Thank you so much to a wonderful company.”
“I have purchased from Beauty Affairs for years and always been super happy with price and quick delivery. Their customer service was super responsive, very helpful and understanding. She guided me through the process and I had an outcome I was happy with immediately. I have never received customer service if this high quality before from any store. Thank you and I hope Beauty Affairs know how valuable you are to their team.”
“I’ve just received my 4th order from Beauty Affairs. Their range is amazing and there is always great promotions on so I don’t think I’ve ever paid full price. I love the free samples and bonus gifts. Quick delivery and on the one occasion that I had an issue with a gift card, they fixed it up straight away for me. Love this company!”
“I just have to take a moment to give a shout-out to the team over Beauty Affairs and this awesome little (perhaps not so little :)) company. EVERY time I place an order, it's always perfect. Great deals and prices, great communication, super-fast delivery, great range of GENUINE products. I can't even tell you what their customer service is like because I've never had need of it before! They're that good! Thanks so much to Beauty Affairs for always making shopping for what I need so easy. You guys are the best :) Xx”
“I’ve only recently started buying from Beauty Affairs and I have to say I’m really impressed, firstly by how quickly Aubrey (customer service rep) got back to me, but also how friendly she was/is. It’s nice to be spoken to in the same kind of language that I’d use if I was working in a store, or how I’d like to be spoken to if I was walking into a store - as opposed to the inauthentic ‘chat bot’ style or the very dry online customer service that I normally get elsewhere. I’m impressed by Beauty Affair’s style thanks for all of the above. Thanks Aubrey. X”
“Such a great site with helpful and efficient, friendly service. Good product line too. I especially like the Ordinary range, which is no frills and works.”
