“Excellent assistance from Beauty Affairs Staff, they are all so helpful. No matter what your issue is, they do their best to help. I’ve had a number of shade matching issues recently, and their staff have been fantastic. So my feedback isn’t about a specific product, it’s about the high level of service from AB. It’s very encouraging when an online store is supportive of its customers. I think other online businesses could benefit a lot by adopting Beauty Affair approach to customer service.”
“Can't speak highly enough of the staff at Beauty Affairs. Competitive prices, a great range of products, plus, the big one for me, fast delivery. I live in rural South Australia and at times, on line purchases can be a little slow reaching me. However, these guys have it to me in 2 days, hence the reason I choose to use them over a lot of other sites.”
“Customer service amazing! They let you know when they've shipped it off and mine arrived within 2 business days. They put a mini biscuit in my package and if orders are over $50 you get a free mini gifts, 2 samples and express shipping. Will definitely be ordering from them again.”
“I am absolutely blitzed by how quickly this company delivers my online orders. I had no time to expect it b/C it arrived in less than one day after I placed my order!! This company is a stellar operator! Well done BA; every single time! One thousand stars!!”
“After doing a lot of research I found out this company is the only online authorized reseller in Australia which means their products are authentic. Therefore, I purchased a few items and although I had an issue, they quickly sorted it out. Based on them selling authentic products and their good customer service I will purchase again and highly recommend them.”
“Australia Post lost my package - I had to wait 1 month before they deem it lost. Australia Post then tell me I have to contact the seller which I did on 22nd December. I received the replacement on Christmas Eve at 6pm via courier - just in time for Christmas as it was a Christmas present for my daughter. I will recommend Beauty Affairs to everyone I speak to - can't praise their customer service enough.”
