“Customer service amazing! They let you know when they've shipped it off and mine arrived within 2 business days. They put a mini biscuit in my package and if orders are over $50 you get a free mini gifts, 2 samples and express shipping. Will definitely be ordering from them again.”
“Excellent assistance from Beauty Affairs Staff, they are all so helpful. No matter what your issue is, they do their best to help. I’ve had a number of shade matching issues recently, and their staff have been fantastic. So my feedback isn’t about a specific product, it’s about the high level of service from AB. It’s very encouraging when an online store is supportive of its customers. I think other online businesses could benefit a lot by adopting Beauty Affair approach to customer service.”
“Easy to order online, great range of products and prices. Often receive or use discount or promo codes as well to reduce the cost. Good Loyalty Club. Orders arrive in super quick time. We have been customers of this company for a few years now and have placed many orders. Can safely claim them to be one of the best online retailers. Their prices are always competitive, service is excellent and delivery timeframe is just incredible. Thanks for making our experience so hassle-free!”
“I never usually write reviews, but was actually pleasantly surprised with my experience here. I ordered some skincare items The items arrived within 2 days, exactly what I expected and beautifully packed. In addition, upon finalizing my order I realized I’d missed a step and didn’t include the free gift. I called and left a message. Someone got back to me that day and sent the gift in a separate package. No issues. Awesome customer service will definitely be back.”
“I placed my order on 12 March and was delivered 22 March to my New Zealand address so took 10 days which I am happy with. Will not hesitate to order from again if delivery timeframe is the same. Recommend.”
