“I had an issue with stock availability with an item showing up as unavailable when it was in stock. I contacted customer service. Ash from the customer service team was so lovely and helped me put through my order over the phone so I didn’t miss out on the item I wanted. Would definitely recommend them!!”
“I have always loved the fast service of Beauty Affairs with free samples with my orders. Last month my shampoo bottle broke in the post and leaked everywhere. When I advised Beauty Affairs they sent a new bottle straight away free of charge. Unfortunately this order did not arrive so when I advised them of this Anna at Client Care sent me a new bottle straight away but along with this she also sent me the matching conditioner, and my favourite full cleanser to say sorry. I have not experienced such amazing customer service in a long time. I’ve always had amazing service from Beauty Affairs and will not buy my beauty products anywhere else”
“They ensured that the items were as secure as possible with some butchers paper (which is very common to use) and none of the products appeared to be damaged on the packaging, they also included a freebies, which is a nice thing that did make me want to write a review since they didn't have to do that. If I ever want to gift someone, I know some cosmetic products I will be going through Beauty Affairs.”
