“Perfect and seamless experience. First time ordering from them. I ordered on April 8th which was just before the weekend. Received my parcel on 12th April. And yessss they graciously added a freebie for me.”
“I've shopped at Beauty Affairs for a few years now without a problem, however last week my package was stolen- at the fault of the courier. I purchased around $200+ of skincare and was completely devastated when it happened, as I didn't think I would be able to get it resent or refunded because it wasn't Beauty Affair’s fault. I contacted them and to my surprise, they immediately offered to resend or refund my purchase, not only that but they included a gift! I have never had such exceptional customer service from any other company in my whole life! Knowing they are a relatively small (compared to Sephora etc) Australian owned brand makes it even more impressive and I'm so happy (even excited) to know my money is going to a company that highly values its customers. I would encourage EVERYONE to shop here. Side note: they are also very budget inclusive with the range of products they carry which is always lovely. Thank you Beauty Affairs!!!!”
“Heartbroken to find that the products I had ordered the previous week were now 20% off. My fiancé convinced me to contact Beauty Affairs and they were kind enough to refund the difference. What absolute legends! Beauty Affairs, thank you so much. You have a very happy and extremely loyal customer here.”
“Placed my order on a Saturday morning and received it by Tuesday morning. Super happy with the fast delivery especially since it included live tracking. Everything that I ordered was in the box and it was well packed. A very reliable site to buy your beauty products from. I will definitely purchase from here again. Thanks :)”
“I can't say enough good things about Beauty Affairs. I've been a loyal customer now for about three years and can't fault their delivery - it feels like I get VIP Express Post when I just make a regular order. I (now) do a lot of online shopping across the board (clothes, shoes, beauty, etc.) and Beauty Affairs stand out from every other vendor I have shopped with throughout COVID as fast, reliable, and essentially flawless in their supply chain when even the previously-good-ones have slowly fallen victim throughout 2021 to COVID disruptions and delays. Whatever they're doing, it works! I will only shop elsewhere for beauty, cosmetics, and perfume on the odd occasion they don't stock a brand I want, but apart from that, I say: MECCA, who? Sephora, what? ^.^”
“I chose Beauty Affairs because the products l wanted was cheapest on their site , l only buy when things are discounted and delivery was fast , very pleased and will buy again from them esp if their great products are on special , service was fantastic and l got a sample of another product and also a gifts which was a wonderful surprise , very happy with products and would highly recommend”