“I love this store. I have ordered so many times in the last few years and have found it has always been a pleasure to shop with them. I love the freebies, discounts and always look forward to my little in the box :) The site is very easy to use and I have found that I have tried so many new brands and have finally found the right hair and skin care that suits me. Coco and Eve and Alpha H. Love love love!”
“I never usually write reviews, but was actually pleasantly surprised with my experience here. I ordered some skincare items The items arrived within 2 days, exactly what I expected and beautifully packed. In addition, upon finalizing my order I realized I’d missed a step and didn’t include the free gift. I called and left a message. Someone got back to me that day and sent the gift in a separate package. No issues. Awesome customer service will definitely be back.”
“I placed my order on 12 March and was delivered 22 March to my New Zealand address so took 10 days which I am happy with. Will not hesitate to order from again if delivery timeframe is the same. Recommend.”
“I was able to find the products that I was after by doing simple searches on the website. Beauty Affairs have a great range of products for young and mature clients. The quality of the products are of a very high standard and you can trust to purchase from Beauty Affairs as they will always answer any queries or concerns when navigating the website.”
“I was having trouble with changing my personal information. The team at Beauty Affairs helped me with everything! Amazing products and some great deals. Check them out x The App is amazing”
“I would definitely recommend this website to a friend. It is good that they provide assurance like “official stockiest” on luxury brands. That gives me security when making a purchase of large amount. I love the gift card that automatically added to my cart for next purchase! That’s kind of them. You don’t see that very often with other merchants.”
“I've been increasingly using Beauty Affairs over some of the other e-commerce websites like Look fantastic and Strawberry net. Not only are they comparable on price their customer service blows the others out of the water. As soon as you have an issue that requires customer service to be, involved you notice the huge difference. Beauty Affairs went to lengths to resolve an issue where I purchased the incorrect skincare product while on offer. The process of exchanging it, even though the product wasn't on offer anymore, was very easy and definitely far better than my experience with other sites.”
“I've only bought from Beauty Affairs a few times, but each time my purchase has arrived fairly quickly (within 2-3 days max for metro delivery). Customer service even assisted me and replaced my order when I made the silly mistake of selecting the wrong delivery address. I didn't expect them to but they went above and beyond. The only drawback is that the website can be a bit clunky with multiple pop ups, but it's not such an issue that it would stop me from purchasing.”
