“Without a doubt extremely spot on service. These guys are just beyond gorgeous. I made an order and it had a bumpy ride in the post. But that got sorted super quick! The products are amazing and they put a gift in my replacement. I am forever grateful. Would 10/10 recommend?”
“I've been increasingly using Beauty Affairs over some of the other e-commerce websites like Look fantastic and Strawberry net. Not only are they comparable on price their customer service blows the others out of the water. As soon as you have an issue that requires customer service to be, involved you notice the huge difference. Beauty Affairs went to lengths to resolve an issue where I purchased the incorrect skincare product while on offer. The process of exchanging it, even though the product wasn't on offer anymore, was very easy and definitely far better than my experience with other sites.”
“I've only bought from Beauty Affairs a few times, but each time my purchase has arrived fairly quickly (within 2-3 days max for metro delivery). Customer service even assisted me and replaced my order when I made the silly mistake of selecting the wrong delivery address. I didn't expect them to but they went above and beyond. The only drawback is that the website can be a bit clunky with multiple pop ups, but it's not such an issue that it would stop me from purchasing.”
“I have been a customer of Beauty Affairs for a few years now. The selection of products is amazing, the shipping lightning fast. I am always excited to see what little samples they have included in my order!”
“Wonderful shopping experience. Easy to navigate website, products were as advertised and of good quality, price was very competitive. Extra presents were a lovely touch and appreciated. Prompt delivery and fully informed during transit. Highly recommend shopping at Beauty Affairs.”
“I have found my holy grail! My thin, bleached, dry hair, was left feeling so hydrated, silky and shiny. Usually moisturizing shampoo and conditioners weigh my hair down but this is the first range I have found that has left my hair looking so healthy, moisturized and full of volume. My hair has never looked or felt healthier and contains no nasties or silicones. Love it, the best on the market!”
“I have purchased from Beauty Affairs for years and always been super happy with price and quick delivery. Their customer service was super responsive, very helpful and understanding. She guided me through the process and I had an outcome I was happy with immediately. I have never received customer service if this high quality before from any store. Thank you and I hope Beauty Affairs know how valuable you are to their team.”
“I just have to take a moment to give a shout-out to the team over Beauty Affairs and this awesome little (perhaps not so little :)) company. EVERY time I place an order, it's always perfect. Great deals and prices, great communication, super-fast delivery, great range of GENUINE products. I can't even tell you what their customer service is like because I've never had need of it before! They're that good! Thanks so much to Beauty Affairs for always making shopping for what I need so easy. You guys are the best :) Xx”
