“I would definitely recommend this website to a friend. It is good that they provide assurance like “official stockiest” on luxury brands. That gives me security when making a purchase of large amount. I love the gift card that automatically added to my cart for next purchase! That’s kind of them. You don’t see that very often with other merchants.”
“I've been increasingly using Beauty Affairs over some of the other e-commerce websites like Look fantastic and Strawberry net. Not only are they comparable on price their customer service blows the others out of the water. As soon as you have an issue that requires customer service to be, involved you notice the huge difference. Beauty Affairs went to lengths to resolve an issue where I purchased the incorrect skincare product while on offer. The process of exchanging it, even though the product wasn't on offer anymore, was very easy and definitely far better than my experience with other sites.”
“I've only bought from Beauty Affairs a few times, but each time my purchase has arrived fairly quickly (within 2-3 days max for metro delivery). Customer service even assisted me and replaced my order when I made the silly mistake of selecting the wrong delivery address. I didn't expect them to but they went above and beyond. The only drawback is that the website can be a bit clunky with multiple pop ups, but it's not such an issue that it would stop me from purchasing.”
“I’m not really here to talk about the products although it is actually something I absolutely love right now (olaplex) and I absolutely do recommend it especially for people like me who has over stressed hair due to constantly bleaching and coloring! I finally found something to help my hair!”
“I’ve just received my 4th order from Beauty Affairs. Their range is amazing and there is always great promotions on so I don’t think I’ve ever paid full price. I love the free samples and bonus gifts. Quick delivery and on the one occasion that I had an issue with a gift card, they fixed it up straight away for me. Love this company!”
“I’ve purchased many items over the years from Beauty Affairs and have experienced excellent service from the quality of products down to the quick delivery especially during hard times, my customer satisfaction has always been exceeded with your business and everything that goes along with it. I wanted to say a Huge Thank you from a very happy customer.”
“I’ve only recently started buying from Beauty Affairs and I have to say I’m really impressed, firstly by how quickly Aubrey (customer service rep) got back to me, but also how friendly she was/is. It’s nice to be spoken to in the same kind of language that I’d use if I was working in a store, or how I’d like to be spoken to if I was walking into a store - as opposed to the inauthentic ‘chat bot’ style or the very dry online customer service that I normally get elsewhere. I’m impressed by Beauty Affair’s style thanks for all of the above. Thanks Aubrey. X”
“I’ve received a few packages from Beauty Affairs this week, and I just wanted to say thank you so much for my products, and I love the idea of a Gifts and free express post. It is awesome! I love ordering from you guys! It is so quick and easy! In addition, you have everything I want! I was so excited when I saw on your Instagram that you stocked Chanel and La Mer, so I had to order it! Again thank you! Xx”
