“I had an issue with stock availability with an item showing up as unavailable when it was in stock. I contacted customer service. Ash from the customer service team was so lovely and helped me put through my order over the phone so I didn’t miss out on the item I wanted. Would definitely recommend them!!”
“I have always loved the fast service of Beauty Affairs with free samples with my orders. Last month my shampoo bottle broke in the post and leaked everywhere. When I advised Beauty Affairs they sent a new bottle straight away free of charge. Unfortunately this order did not arrive so when I advised them of this Anna at Client Care sent me a new bottle straight away but along with this she also sent me the matching conditioner, and my favourite full cleanser to say sorry. I have not experienced such amazing customer service in a long time. I’ve always had amazing service from Beauty Affairs and will not buy my beauty products anywhere else”
“I’m not really here to talk about the products although it is actually something I absolutely love right now (olaplex) and I absolutely do recommend it especially for people like me who has over stressed hair due to constantly bleaching and coloring! I finally found something to help my hair!”
“I’ve just received my 4th order from Beauty Affairs. Their range is amazing and there is always great promotions on so I don’t think I’ve ever paid full price. I love the free samples and bonus gifts. Quick delivery and on the one occasion that I had an issue with a gift card, they fixed it up straight away for me. Love this company!”
“I’ve purchased many items over the years from Beauty Affairs and have experienced excellent service from the quality of products down to the quick delivery especially during hard times, my customer satisfaction has always been exceeded with your business and everything that goes along with it. I wanted to say a Huge Thank you from a very happy customer.”
“I’ve only recently started buying from Beauty Affairs and I have to say I’m really impressed, firstly by how quickly Aubrey (customer service rep) got back to me, but also how friendly she was/is. It’s nice to be spoken to in the same kind of language that I’d use if I was working in a store, or how I’d like to be spoken to if I was walking into a store - as opposed to the inauthentic ‘chat bot’ style or the very dry online customer service that I normally get elsewhere. I’m impressed by Beauty Affair’s style thanks for all of the above. Thanks Aubrey. X”
“I’ve received a few packages from Beauty Affairs this week, and I just wanted to say thank you so much for my products, and I love the idea of a Gifts and free express post. It is awesome! I love ordering from you guys! It is so quick and easy! In addition, you have everything I want! I was so excited when I saw on your Instagram that you stocked Chanel and La Mer, so I had to order it! Again thank you! Xx”
“If you’re having suspicions and questioning the legitimacy of this website, then look no further!!! This was honestly one of the best beauty online retailers I have ever shopped from. Plus YES ITS A LEGIT SITE! I live in NZ and my order was placed, processed and delivered to me in less than 5 days. I absolutely love my items and would definitely be a regular customer. If you shop at Sephora or Mecca then you will definitely love Beauty Affairs!”
