“I've shopped at Beauty Affairs for a few years now without a problem, however last week my package was stolen- at the fault of the courier. I purchased around $200+ of skincare and was completely devastated when it happened, as I didn't think I would be able to get it resent or refunded because it wasn't Beauty Affair’s fault. I contacted them and to my surprise, they immediately offered to resend or refund my purchase, not only that but they included a gift! I have never had such exceptional customer service from any other company in my whole life! Knowing they are a relatively small (compared to Sephora etc) Australian owned brand makes it even more impressive and I'm so happy (even excited) to know my money is going to a company that highly values its customers. I would encourage EVERYONE to shop here. Side note: they are also very budget inclusive with the range of products they carry which is always lovely. Thank you Beauty Affairs!!!!”
“I received my order only 2 days after ordering, free express shipping, I also used a discount code so I couldn't be happier, not to mention 3 free extra goodies what can you complain about seriously?!”
“Placed my order on a Saturday morning and received it by Tuesday morning. Super happy with the fast delivery especially since it included live tracking. Everything that I ordered was in the box and it was well packed. A very reliable site to buy your beauty products from. I will definitely purchase from here again. Thanks :)”
“I very ordered my first skincare product and received it within three days wonderfully packed. I certainly will be ordering more products in the near future, thank you team.”
“I was able to find the products that I was after by doing simple searches on the website. Beauty Affairs have a great range of products for young and mature clients. The quality of the products are of a very high standard and you can trust to purchase from Beauty Affairs as they will always answer any queries or concerns when navigating the website.”
“I was having trouble with changing my personal information. The team at Beauty Affairs helped me with everything! Amazing products and some great deals. Check them out x The App is amazing”
“I would definitely recommend this website to a friend. It is good that they provide assurance like “official stockiest” on luxury brands. That gives me security when making a purchase of large amount. I love the gift card that automatically added to my cart for next purchase! That’s kind of them. You don’t see that very often with other merchants.”
“I've been increasingly using Beauty Affairs over some of the other e-commerce websites like Look fantastic and Strawberry net. Not only are they comparable on price their customer service blows the others out of the water. As soon as you have an issue that requires customer service to be, involved you notice the huge difference. Beauty Affairs went to lengths to resolve an issue where I purchased the incorrect skincare product while on offer. The process of exchanging it, even though the product wasn't on offer anymore, was very easy and definitely far better than my experience with other sites.”
