“After doing a lot of research I found out this company is the only online authorized reseller in Australia which means their products are authentic. Therefore, I purchased a few items and although I had an issue, they quickly sorted it out. Based on them selling authentic products and their good customer service I will purchase again and highly recommend them.”
“I never usually write reviews, but was actually pleasantly surprised with my experience here. I ordered some skincare items The items arrived within 2 days, exactly what I expected and beautifully packed. In addition, upon finalizing my order I realized I’d missed a step and didn’t include the free gift. I called and left a message. Someone got back to me that day and sent the gift in a separate package. No issues. Awesome customer service will definitely be back.”
“I've been increasingly using Beauty Affairs over some of the other e-commerce websites like Look fantastic and Strawberry net. Not only are they comparable on price their customer service blows the others out of the water. As soon as you have an issue that requires customer service to be, involved you notice the huge difference. Beauty Affairs went to lengths to resolve an issue where I purchased the incorrect skincare product while on offer. The process of exchanging it, even though the product wasn't on offer anymore, was very easy and definitely far better than my experience with other sites.”
“Beauty Affairs is a dynamite on the shipping. So happy I shop here. Others please take note. And....a couple of freebies in the package. Well done Beauty Affairs.”
“This is a great site with wonderful products. Have been very happy with their service and quick delivery. Would not hesitate to purchase from them again. Added extra bonus they send great samples for you to try. Highly recommend.”
