“Australia Post lost my package - I had to wait 1 month before they deem it lost. Australia Post then tell me I have to contact the seller which I did on 22nd December. I received the replacement on Christmas Eve at 6pm via courier - just in time for Christmas as it was a Christmas present for my daughter. I will recommend Beauty Affairs to everyone I speak to - can't praise their customer service enough.”
“Always have the items in stock, when you need help the customer service staff are always friendly and helpful, items get posted quickly and are always good quality. Regular promotions on high quality brands so can always snap up a good deal”
“I never usually write reviews, but was actually pleasantly surprised with my experience here. I ordered some skincare items The items arrived within 2 days, exactly what I expected and beautifully packed. In addition, upon finalizing my order I realized I’d missed a step and didn’t include the free gift. I called and left a message. Someone got back to me that day and sent the gift in a separate package. No issues. Awesome customer service will definitely be back.”
“I placed my order on 12 March and was delivered 22 March to my New Zealand address so took 10 days which I am happy with. Will not hesitate to order from again if delivery timeframe is the same. Recommend.”
“Customer service amazing! They let you know when they've shipped it off and mine arrived within 2 business days. They put a mini biscuit in my package and if orders are over $50 you get a free mini gifts, 2 samples and express shipping. Will definitely be ordering from them again.”
