“I would definitely recommend this website to a friend. It is good that they provide assurance like “official stockiest” on luxury brands. That gives me security when making a purchase of large amount. I love the gift card that automatically added to my cart for next purchase! That’s kind of them. You don’t see that very often with other merchants.”
“I've been increasingly using Beauty Affairs over some of the other e-commerce websites like Look fantastic and Strawberry net. Not only are they comparable on price their customer service blows the others out of the water. As soon as you have an issue that requires customer service to be, involved you notice the huge difference. Beauty Affairs went to lengths to resolve an issue where I purchased the incorrect skincare product while on offer. The process of exchanging it, even though the product wasn't on offer anymore, was very easy and definitely far better than my experience with other sites.”
“I've only bought from Beauty Affairs a few times, but each time my purchase has arrived fairly quickly (within 2-3 days max for metro delivery). Customer service even assisted me and replaced my order when I made the silly mistake of selecting the wrong delivery address. I didn't expect them to but they went above and beyond. The only drawback is that the website can be a bit clunky with multiple pop ups, but it's not such an issue that it would stop me from purchasing.”
“The customer service provided it second to none. The team member was beyond helpful, patient, friendly and tried everything possible to sort my ordering system issues our for me. I can’t commend her enough! Thank you very much!”
“The delivery time was exceptionally fast, and everything was just as it was described on the website. The product description on the site helped me select the perfect fragrance without having the opportunity to experience it first-hand. A beautiful fragrance and perfect gift my partner loves it and so do I. Overall a wonderful online experience, would highly recommend.”
“The fastest and careful shipping, ordering on a weekend you have by Monday! Absolutely the loveliest customer service, readily available and happy to help. Great sales, brilliant product range. 10/10 repeat customer always! Love you Beauty Affairs xx”
“I’m not really here to talk about the products although it is actually something I absolutely love right now (olaplex) and I absolutely do recommend it especially for people like me who has over stressed hair due to constantly bleaching and coloring! I finally found something to help my hair!”