“But really I wanted to come here and give thanks and my 5 stars to Beauty Affairs! In this current climate (covid) it’s been tough.... I’m a mum of three with a small baby and a child with special needs who as anyone in NSW would know r home doing school.... shops aren’t open anyway and I have been in real need of a “glow up” Beauty Affairs helped me! How? First off, they have great customer service! They’re very friendly and get back to you straight away (given it is within working hours) the pack it and send it and I honestly receive it the next morning! To me those are two of the most important things! I can’t go out I don’t have time to do anything... I appreciate anyone who can get me my stuff quick and who actually get back to you! I Love little freebies you guys throw in !”
“I can't say enough good things about Beauty Affairs. I've been a loyal customer now for about three years and can't fault their delivery - it feels like I get VIP Express Post when I just make a regular order. I (now) do a lot of online shopping across the board (clothes, shoes, beauty, etc.) and Beauty Affairs stand out from every other vendor I have shopped with throughout COVID as fast, reliable, and essentially flawless in their supply chain when even the previously-good-ones have slowly fallen victim throughout 2021 to COVID disruptions and delays. Whatever they're doing, it works! I will only shop elsewhere for beauty, cosmetics, and perfume on the odd occasion they don't stock a brand I want, but apart from that, I say: MECCA, who? Sephora, what? ^.^”
“I chose Beauty Affairs because the products l wanted was cheapest on their site , l only buy when things are discounted and delivery was fast , very pleased and will buy again from them esp if their great products are on special , service was fantastic and l got a sample of another product and also a gifts which was a wonderful surprise , very happy with products and would highly recommend”
“I had a damaged item delivered and they responded with in the day, and without hesitation sent out a new item and a complimentary product. I couldn’t be more pleased!”
“I had a very good experience with Lorena from customer support. I was querying the cost of Youngblood mineral makeup on live chat (excellent product by the way) of which I had bought 2. The cost of the item displayed for sale appeared less than the final checkout price. It turned out the sale price was for a particular color but this was unclear on the page. Lorena looked into the discrepancy immediately and after explaining the reason, offed to give me a refund on that particular sale to compensate for the confusion. She was polite and considerate throughout. It’s good to know that such a fabulous Aussie company has such lovely staff!”
“I had an issue with stock availability with an item showing up as unavailable when it was in stock. I contacted customer service. Ash from the customer service team was so lovely and helped me put through my order over the phone so I didn’t miss out on the item I wanted. Would definitely recommend them!!”
