Hi Shari.
Thank you for taking the time to share your experience and feedback with us.
We are sorry to hear that you didn't love our Essential Serum.
While there are a lot of factors to lash loss, breakage itself is typically caused from environmental stressors, lash curlers, extensions, and makeup removal.
We want to assure you that we stand behind our products and quality control, but we understand that not every product may work for everyone.
That's why we offer a 90-day Satisfaction Guarantee, which means that if for any reason you're not 100% satisfied after using a Babe product, you may request a replacement or refund.
If you have any additional feedback or questions, please don't hesitate to contact us directly at info@babeoriginal.com.
Hi Amy,
Thank you for taking the time to share your experience and feedback with us.
We are sorry to hear that you didn't love our Essential Lash Serum
If you continue using the products to achieve your lash goals, our instructions suggest applying the serum every 2-3 days and working up to nightly use once your eyes are used to the product.
We want to assure you that we stand behind our products and quality control, but we understand that not every product may work for everyone.
That's why we offer a 90-day Satisfaction Guarantee, which means that if for any reason you're not 100% satisfied after using a Babe product, you may request a replacement or refund.
If you have any additional feedback or questions, please don't hesitate to contact us directly at info@babeoriginal.com.
