Hi Melanie,
hank you for sharing your feedback with us. We're thrilled to share more details about our 90-day Satisfaction Guarantee!
If you are not completely satisfied with your purchase for any reason, you may request a replacement or a refund. To take advantage of our Satisfaction Guarantee, please head over to babeoriginal.returnlogic.com
If you have any additional feedback or questions, please don't hesitate to contact us directly at info@babeoriginal.com.
“I got this at the suggestion of a friend but unfortunately it didn’t work for me. It may indeed cause growth but I wasn’t able to use it long enough to find out since it made my eyes itch.”
Hi Erika,
Thank you for contacting us. We appreciate your feedback and are here to assist you in any way we can.
If you experience irritation, please discontinue use of the product. However, some customers have found that redness or irritation can be addressed by applying less product or serum every few days (every 3-4 nights) instead of daily, allowing eyes to acclimate to our lash serum. You can also stop using the serum entirely but will need to continue to apply to maintain lash results, so just a heads up!
We understand that everyone's skin and eyes are different, so we offer a 90-day Satisfaction Guarantee for all purchases on our website, you can file a Satisfaction Guarantee claim at https://babeoriginal.returnlogic.com/.
Thank you for choosing our products, and we hope that we can make things right for you.
XO
“Postpartum, my lashes were very short. I tried the Babe Essential Lash Serum and within just 2 months, they were noticeably longer. Can’t wait to see how they look at 3 months!!”
