“I ordered the Lash Essential because I absolutely LOVE this product. It works like it says it works and makes your lashes grow so much longer. You will receive a lot of compliments - Trust me!
The reason for 4 Stars is the customer service:
I found this product offered in a store with a different price and I asked if there is the possibility to price match or how I am able to cancel my subscription.
Unfortunately I did not receive an answer to my question, I just received the cancellation of my subscription. I would have loved to be contacted prior to just canceling my subscription.
A little disappointed”
“I had a bad reaction to this product. I posted my experience and see it has been taken down. Why ask for honest reviews if you arn't going to post them?”
Hello Beckno,
I appreciate you taking the time to share your experience and feedback with us.
Please note that our reviews undergo a thorough review process before being published on the website. However, I want you to know that we value and consider all feedback from our customers very seriously.
If you have any additional feedback or questions, please don't hesitate to contact us directly at info@babeoriginal.com. We value your input and hope to have the opportunity to better serve you in the future.
“The first time I purchased babe lash, it worked great so I purchased a second bottle. The second bottle did absolutely NOTHING, no growth and I used exactly as directed, like the first time around. Babe lash sent me a deal so I purchased one last time and I had a horrible reaction to it, I would wake up with red, irritated eyes that were extremely itchy. It's almost like they made my under eye and eyelids a darker shade. Maybe it was a bad batch, not sure but after that I will never use this product again. Also, the conditioner does nothing, total waste of money.”
Hi Beckno,
Thank you for taking the time to share your experience and feedback with us.
We are sorry to hear that you didn't love our Essential Lash Serum.
We want to assure you that we stand behind our products and quality control, but we understand that not every product may work for everyone.
That's why we offer a 90-day Satisfaction Guarantee, which means that if for any reason you're not 100% satisfied after using a Babe product, you may request a replacement or refund.
You can file a Satisfaction Guarantee claim at https://babeoriginal.returnlogic.com/.
If you have any additional feedback or questions, please don't hesitate to contact us directly at info@babeoriginal.com. We value your input and hope to have the opportunity to better serve you in the future.
“This serum changed my life! It grew my lashes like crazy and they are darker I don't usually wear mascara but when I do it looks like I have falsies! Love this serum and I swear by it, you won't be disappointed.”