“I wanted it to work sooo bad to achieve the after results I keep seeing on social media. Unfortunately after about 2 weeks of use my eyelids became very itchy. I overlooked it and continued using hoping it was from my skincare routine however it became apparent after my eyes became swollen, discolored and wrinkled looking in spots that this lash serum is NOT for me.”
“I wanted it to work sooo bad to achieve the after results I keep seeing on social media. Unfortunately after about 2 weeks of use my eyelids became very itchy. I overlooked it and continued using hoping it was from my skincare routine however it became apparent after my eyes became swollen, discolored and wrinkled looking in spots that this lash serum is NOT for me.”
Hi Christina,
Thank you for contacting us. We appreciate your feedback and are here to assist you in any way we can.
If you experience irritation, please discontinue use of the product. However, some customers have found that redness or irritation can be addressed by applying less product or serum every few days (every 3-4 nights) instead of daily, allowing eyes to acclimate to our lash serum. You can also stop using the serum entirely but will need to continue to apply to maintain lash results, so just a heads up!
Our NEW Renewing Lash Serum may be a better fit for you! This is our most gentle formula yet, thoughtfully crafted for those with sensitive eyes. It features a unique blend of six peptides and nourishing botanicals that work harmoniously to encourage full, healthy lashes while minimizing any risk of irritation!
We understand that everyone's skin and eyes are different, so we offer a 90-day Satisfaction Guarantee for all purchases on our website, which I would be happy to assist you with. Alternatively, you can file a Satisfaction Guarantee claim to start a return for a refund or exchange at https://babeoriginal.returnlogic.com/.
Thank you for choosing our products, and we hope that we can make things right for you.
XO
