Hi Anais,
I am SO sorry to hear you didn't love the serum!
Most people can use the Essential Serum once per day every day without an issue however, some people do need to start off using the product slowly. Instead of using it every day, allow your eyes to completely re-adjust before applying it again. This means it might be 4-7 days in between applications which is fine! This allows your eyes to get used to the serum without a reaction. Keep in mind, when applying the product less is more. Don't re-dip the wand, 1 dip is enough for both eyes and apply to the upper lash line only.
We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience. We recommend taking full advantage of our 90-day Satisfaction Guarantee to allow enough time for your body to acclimate to this new product.
If you have any additional feedback or questions please do not hesitate to reach out to us directly at info@babelash.com
“This is fantastic! I have seen such a difference in my eyelash growth, like noticeably fuller and longer. I will continue to purchase directly from babe lash as well. I originally ordered through ipsy and I got two different ones- both caused this inflammation and redness on the top of my eye lid so I threw them out. The bottles I’m using now are directly from babe lash and have not had any issues and only seen postive results! I recommend people to purchase directly from babelash when they ask me if I have extensions etc.”
Hi Jill,
I am SO sorry to hear you didn't love the serum!
Most people can use the Essential Serum once per day every day without an issue however, some people do need to start off using the product slowly. Instead of using it every day, allow your eyes to completely re-adjust before applying it again. This means it might be 4-7 days in between applications which is fine! This allows your eyes to get used to the serum without a reaction. Keep in mind, when applying the product less is more. Don't re-dip the wand, 1 dip is enough for both eyes and apply to the upper lash line only.
We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience. We recommend taking full advantage of our 90-day Satisfaction Guarantee to allow enough time for your body to acclimate to this new product.
If you have any additional feedback or questions please do not hesitate to reach out to us directly at info@babelash.com