“I really wanted to try this as friends of mine have had great results but I on the other hand, had terrible results. My eyes were red and burned so bad for a week after just one use. I gave it a break thinking maybe I’ll try again later but when I did, same thing happened. My eyes were horribly bloodshot and burned.”
Hi Alisha,
I am SO sorry to hear you didn't love the serum!
Most people can use the Essential Serum once per day every day without an issue however, some people do need to start off using the product slowly. Instead of using it every day, allow your eyes to completely re-adjust before applying it again. This means it might be 4-7 days in between applications which is fine! This allows your eyes to get used to the serum without a reaction. Keep in mind, when applying the product less is more. Don't re-dip the wand, 1 dip is enough for both eyes and apply to the upper lash line only.
We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience. We recommend taking full advantage of our 90-day Satisfaction Guarantee to allow enough time for your body to acclimate to this new product.
If you have any additional feedback or questions please do not hesitate to reach out to us directly at info@babelash.com
Hi Roxanne,
I am SO sorry to hear you didn't love the serum!
Our Lash Babes can see results as early as week 4, but we recommend reviewing your results at week 12. Patience and Consistency are key!
Most people can use the Essential Serum once per day every day without an issue however, some people do need to start off using the product slowly. Instead of using it every day, allow your eyes to completely re-adjust before applying it again. This means it might be 4-7 days in between applications which is fine! This allows your eyes to get used to the serum without a reaction. Keep in mind, when applying the product less is more. Don't re-dip the wand, 1 dip is enough for both eyes and apply to the upper lash line only.
We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience. We recommend taking full advantage of our 90-day Satisfaction Guarantee to allow enough time for your body to acclimate to this new product.
To initiate a return or take part in our 90-day Satisfaction Guarantee, please visit our returns page: https://babelash.com/pages/returns
If you have any additional feedback or questions please do not hesitate to reach out to us directly at info@babelash.com
Hi Emy,
Thank you for letting us know you have not yet received your order.
We apologizer your order experienced this shipping mishap!!
We have sent a separate email going over your order details and a resolution for you!
If you have any additional feedback or questions please do not hesitate to reach out to us directly at info@babelash.com
“I have pretty sensitive eyes, and when I first started using this, it made the skin around my eyes red, and left me with bloodshot eyes. People thought I was high!! With continued use, this effect went away after a couple days. I'm not really sure what ingredient in this product causes this reaction, but people with sensitive skin may want to purchase the 1 month bottle and do a patch test before committing to a larger size. Since I started using this product, I've definitely noticed my eyelashes getting longer and denser. Less is more people!”
“Both of my eyebrows seriously over plucked in my 20’s. And now they’re no hair. Both my eyebrows are very thin. The hair never grew back from over plucking them. I’ve been using this serum for 4 weeks and I’ve seen some hair growth on both eyebrows.”
