Hi Priscilla,
We are so sorry to hear you did not receive your order!
We offer ROUTE shipping insurance and can typically only replace a lost/stolen or damaged package if it was insured with ROUTE.
We aim to please here at Babe Lash and are happy to make an exception and send you a one-time replacement.
In the meantime, we will be in touch regarding this issue and your replacement order ASAP!
If you have any additional feedback or questions please do not hesitate to reach out to us directly at info@babelash.com
“It definetly works. It took about 3 weeks to actually notice any growth, but after that they have been super long and healthy! Price point is a little steep, but much better quality than some cheaper options. I had no irritation in or around the eye, and it didnt give off any chemical smells!”
“I love this serum! I used it for a month and I could tell a true difference with mascara on! And it wasn’t lengthening mascara either. Highly recommended!”
“Super easy to use, this product really does work. I tried out the sample size and have already purchased the eyelash and the eyebrow serum. The company is amazing and their customer service is impeccable. Love love everything about this product and the company. Will continue to shop here and highly recommend them.”
“My sister used this product and I was amazed by how good her eyelashes looked when I saw her after a few months, so when I saw the promotion to get a free sample size I jumped on it! I used this product for probably a month before I saw results, and they weren't quite as WOW as I had hoped, but I still definitely saw growth. My lashes look pretty much the same without mascara, but with mascara the are noticeably longer. The tiny bottle has also already lasted me around 6 weeks, which is pretty good. Overall, the product worked, just not quite as well as I'd hoped.”
“I have been so impressed by the Essential Serum! It took a while for me to see results, but that's to be expected. After about 10 weeks, my lashes appeared longer than ever. My mom noted that my post-serum lashes looked like my baby eyelashes - you know, the ones I had before bad mascara damaged my lashes. Thank you, Babe Lash, for revamping my lash game!”
